Refund policy

Return & Refund Policy

Monsey Wine & Liquor

At Monsey Wine & Liquor, your satisfaction is our priority. If you're not happy with your purchase, we offer a clear and flexible return policy:

Returns

  • Returns are accepted within 14 days of the purchase date.
  • Items must be:
  • Unopened and in original condition
  • Accompanied by the original receipt
  • Return options:
  • Full refund to your original payment method if returned within 1 business day
  • Store credit only if returned after 1 business day and up to 14 days

Damaged or Incorrect Items

If your order is damaged or incorrect, please contact us within 48 hours. We’ll arrange a replacement or refund as quickly as possible.

How to Return

Please bring the item and your receipt to our store.

For questions or return approval, contact us:

📞 845-352-7845

📧 sales@monseywine.com