Return & Refund Policy
Monsey Wine & Liquor
At Monsey Wine & Liquor, your satisfaction is our priority. If you're not happy with your purchase, we offer a clear and flexible return policy:
Returns
- Returns are accepted within 14 days of the purchase date.
- Items must be:
- Unopened and in original condition
- Accompanied by the original receipt
- Return options:
- Full refund to your original payment method if returned within 1 business day
- Store credit only if returned after 1 business day and up to 14 days
Damaged or Incorrect Items
If your order is damaged or incorrect, please contact us within 48 hours. We’ll arrange a replacement or refund as quickly as possible.
How to Return
Please bring the item and your receipt to our store.
For questions or return approval, contact us:
📞 845-352-7845
📧 sales@monseywine.com